Activating or resetting a service account password

Overview 

Follow the instructions below to activate or reset a service account password.

Important!

Service account owners must use their personal (primary) AccessNet account to activate or change the password for a service account. Service accounts cannot be used to log in to accounts.temple.edu

Steps

1. Go to accounts.temple.edu.
2. Log in using your personal (primary) AccessNet username and password.
3. From the menu, select View available service account password resets.
4. Select the service account you want to activate or manage.
5. Follow the prompts to complete the password change:

  • Agree to the applicable policies.
  • Enter and confirm the new password.
  • Review the confirmation.

The service account password will periodically expire to help keep the account secure. Service account owners will receive an email notification and reminder before the password expires.
 
Please note: Only actively sponsored service accounts will be available for activation or password changes. If a service account has expired, it will not appear in the list. To request that a service account be renewed, click the Request Help button to the right of this article.