TUSafe mobile app

Description


Temple University offers a free, optional personal safety app called TUSafe. Students, faculty and staff can use the the app to:

  • make an emergency call to Temple's Department of Public Safety or 911
  • use a "panic button" to simultaneously call and send your location to Temple's Department of Public Safety
  • send your location in real-time to a friend or family member so they can track you as you walk to your destination
  • send your location to the Public Safety dispatcher so they can track you as you walk to your destination (If you need assistance at any time, simply tap Emergency)
  • chat with Temple police to report a crime or incident or send the information using an online form

You can download the app from the App Store or Google Play.

Getting Started: Set Up the App

 

Verify your phone number and install the app.

Instructions

Make an Emergency Call

 

Quickly call 911 or Temple's Department of Public Safety.

Note: It is best to call the Department of Public Safety only if you are within the Main Campus or Health Sciences Center patrol zones. Otherwise, call 911.

Instructions

Use the Panic Button

 

Calls Temple's Department of Public Safety while also sending them your location.

Note: To use the feature, you must be within the Main Campus or Health Sciences Center patrol zones . If you are not in the patrol zone, call 911.

Instructions

Initiate a Friend Walk

Send your location in real-time to a friend or family member so they can track you as you walk to your destination. They'll track you using the GPS functionality of your phone and can trigger a call to Public Safety or 911 if necessary.

Set Up a Friend Walk

  1. Tap the Friend Walk option on the home screen.


     
  2. ​Tap Start Friend Walk.

    .
     
  3. Tap Share with a Friend.


     
  4. Choose a contact to send your location.


     
  5. ​​​​​​​​Your friend will receive with the message with a link. (They do not need the app.) A message appears indicating you are waiting for your friend to connect.


     
  6. Once your friend clicks the link, your screen will show your location on a map. Select where you're going by dragging the map over your location. Then tap Set Destination.


     
  7. You will be notified that your trip has started. Tap OK, then start your walk.


     
  8. If you need assistance at any time, tap Emergency Call.  When you arrive at your destination, tap Finished Trip.


     
  9. ​​​​At the confirmation screen, tap Finish Trip again.


     
  10. Finally, when notified that the trip is complete, tap OK.


What Your Friends and Family Will See

  1. A text alert appears indicating that your fiend is asking you to monitor their trip. Tap the link in the message to begin.


     
  2. ​​​​When notified that the walk request was accepted, tap Okay.


     
  3. You will then see a map of the area surrounding your friend's location.


     
  4. When notified that your friend started the walk, tap Okay.


     
  5. You will then be able to track your friend as they walk to their destination.


     
  6. ​​​​When notified that your friend finished the walk, tap Okay.


     

Initiate a Virtual Walk Home

Let Temple's Department of Public Safety know where you're traveling so they can keep track of you. Virtual Walk Home will use your location services and, if necessary, the calling function of your device to call 911. The Public Safety dispatcher will be able to monitor your progress to your end destination.

Note: To use the feature, you must be within the Main Campus or Health Sciences Center patrol zones.

Instructions

Report a Tip

 

Leave specfic information about a crime, not for emergencies. If this is a true emergency, tap Emergency Call on the Home screen and place a call to 911 or Temple's Department of Public Safety.

Instructions

Send "I'm OK!" Message

 

Send your location and a message notifying your friends and family that you're "OK" in the event of an emergency.

Instructions

Other Features

 

The TUSafe app includes the following additional features:

  • Campus Maps
    View interactive maps of Temple campuses.
  • Flight
    Check the current location of Flight -- Temple's nighttime, fixed-route shuttle bus service. The hours of operation are 6:00 pm to 2:00 am, seven days a week. Flight-branded shuttles circulate throughout the areas within and surrounding the Main Campus patrol zone and pick up and drop off students at each of its over 50 stops. The shuttles arrive approximately every 15 minutes at each stop.
    ​​​​​​​
  • Walking Escort
    ​​​​​​​Request a walking escort within the Main Campus and HSC Campus patrol zones.

Need Help With the App?

If you need help using the TUSafe app, please contact the Technology Support Center for assistance. For immediate police assistance, you can also call 215-204-1234 (Campus Safety) or 911.

Print Article

Related Services / Offerings (1)

A centralized safety tool for the Temple University community, offering access to Public Safety emergency communication features.