Clear Browser CacheHistory

Question

 

  1. Tap Chrome menu > Settings.
  2. Tap (Advanced) Privacy.
  3. From the "Time Range" drop-down menu, select All Time.
  4. Check Cookies and Site data and Cached Images and Files.
  5. Tap Clear data.
  6. Exit/quit all browser windows and re-open the browser.

 

Apple iOS (Safari)

 

  1. Open your Settings app.
  2. Tap Safari.
  3. Tap Clear History and Website Data and confirm.
  4. Exit/quit all browser windows and re-open the browser.

 

Apple iOS (Chrome)

 

  1. Tap Chrome menu > Settings.
  2. Tap Privacy.
  3. Tap Clear Browsing Data.
  4. Choose the data type you want to clear.
  5. Tap Clear Browsing Data.
  6. Exit/quit all browser windows and re-open the browser.

 

Chrome

  1. In the browser bar, enter:
     chrome://settings/clearBrowserData
  2. At the top of the "Clear browsing data" window, click Advanced.
  3. Select the following:
    • Cookies and other site data
    • Cached images and files

    From the "Time range" drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select All time.

  4. Click CLEAR DATA.
  5. Exit/quit all browser windows and re-open the browser.

 

Safari

  1. Choose Safari > Preferences, click Privacy
  2. Click Manage Website Data, select one or more websites, then click Remove or Remove All.

 

Firefox

  1. From the History menu, select Clear Recent History.

    If the menu bar is hidden, press Alt to make it visible.

  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  3. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
  4. Click Clear Now.
  5. Exit/quit all browser windows and re-open the browser.

 

Edge

  1. In the top right, click the Hub icon (looks like star with three horizontal lines).
  2. Click the History icon (looks like a clock), and then select Clear all history.
  3. Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
  4. After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser.

 

Internet Explorer

 

font-family: 'Open Sans', sans-serif;line-height:2;padding:10px;">Note: Internet Explorer is no longer supported by Microsoft and we recommend you use another browser.

 

  1. Select Tools > Safety > Delete browsing history....
  2. If the menu bar is hidden, press Alt to make it visible.

  3. Deselect Preserve Favorites website data, and select:
    • Temporary Internet files or Temporary Internet files and website files
    • Cookies or Cookies and website data
    • History
  4. Click Delete. You will see a confirmation at the bottom of the window when the process is complete.
  5. Exit/quit all browser windows and re-open the browser.

Technician Notes

See the following site for more details: https://tuportal6.temple.edu/en/web/its/how-to-clear-cache 

Feel free to contact the Technical Support Center if you need further assistance.