If a you have set your card up on a different phone previously, when adding a new device, you might see a message that you have reached maximum device limit.
If the you still have access to your OLD device:
Step 1. Click on the Transact eAccounts mobile app
Step 2. Expand the menu by clicking on the down arrow to the right of your name (Hooter Owl in the picture below)
Step 3. Click on More Information
Step 4. Click on Remove Campus ID
If you do not have access to the old device and are an iPhone user:
Step 1. On your new iPhone click on Settings
Step 2. Click the first setting that displays your name (Hooter OWL in the picture below) with Apple ID, etc.
Step 3. Scroll down to the bottom of the next page to see all devices linked to your Apple ID
Step 4. Find the old iPhone and click it
Step 5. Select Remove Items (closer to the bottom of the screen) - this will remove the OWLcard from the old iPhone
If you do not have access to the old device and are an Android user:
Please call (215-204-8000) or visit the Technology Support Center in room 106 of the TECH Center with your new phone. The TECH Center is located near the intersection of 12th street & Montgomery Avenue.