Laptop Share

Laptop Share is a program for loaning laptops through an automated kiosk. The program allows students to borrow a laptop from one kiosk and return it to another.

• How long can I borrow a laptop?
  You can borrow a laptop for up to four hours at no cost.
• Can I borrow more than one laptop at a time?
  No, you are permitted to borrow only one laptop at a time.
• Is there a late fee and how much is it?
  Yes, there is a late fee of up to $10 per hour for every hour it is late up to 24 hours. After 24 hours, you will be charged the cost of the laptop.
• Where do I view my fees and how do I pay?
  Late fees are processed through the University Libraries. To view your fees, log in to your library account by going to http://library.temple.edu and clicking My Library Account . To pay your fees, please visit the One Stop Assistance Desk at Charles Library.
• What happens if I lose or damage the laptop?
  You are financially responsible for loss or damage.
• Do I have to sign an agreement form?
  Yes, at the kiosk when checking out a laptop. Click "I agree" after reviewing the Borrower’s agreement.
• How do I return a power bank?
  Before returning the laptop, make sure to delete your personal files by restarting or powering off the laptop. Note that your personal files will be deleted anytime the laptop restarts.
  Return the laptop to a kiosk at one of the locations listed above. Make sure to slide the laptop all the way in the slot until it locks in place. Then wait until a thank you message appears on the screen to confirm that the laptop is secured.
• What do I do if the Laptop is not functioning properly?
  Return the laptop to the kiosk. If returned within 15 minutes, you will be asked if there was a problem with the laptop. Please choose the answer that best describes the issue. Check out another laptop if available.
• Can I return a laptop to a staff member?
  No, laptops must be returned to a kiosk, and inserted completely into an open bay. If a kiosk is full, you will have to bring it to another kiosk to return it. If there is a problem with the kiosk, please talk to the staff at one those desks.
• Do you restrict where I can take the laptop?
  No, you are free to take the laptop with you around campus, but you must return it within four hours.
• Can I use a non-Temple wireless network?
  No. To log in and use the laptop, you must be connected to a Temple wireless network.
• When I return the laptop, what happens to any data I have left on it?
  Before returning the laptop, make sure to delete your personal files by restarting or powering off the laptop. Note that your personal files will be deleted anytime the laptop restarts. Make sure to save your personal files to your cloud storage account (OneDrive or Google Drive) or flash drive.
• Other questions about costs and payment?
  Please settle fines $10 at the One Stop Assistance Desk at Charles Library prior to checking out another laptop. Accounts must be up-to-date and in good standing prior to check out.
• The library is closed. What should I do with the laptop?
  Bring the laptop to the kiosk in the lounge on the 2nd floor of the TECH Center, and insert it in an open bay. If there are any issues, please see a consultant at the Consultant Desk in the lab.

Each Laptop Share laptop contains the following software:

​​​​​​​Basic Terms and Conditions:

• Must abide by Temple University’s tech policies, https://its.temple.edu/tech-policies .
• Any problems with loans should be brought to the attention of ITS staff either by the automated return questionnaire or by emailing laptopshare@temple.edu .

Specific Terms and Conditions:

1. ​​​​​​​Assumption of Responsibility: Borrower assumes all responsibility for equipment while in the Borrower’s possession.
2. Legal Usage Only: Equipment to be used only for legal, authorized purposes. Unauthorized or illegal uses include but are not limited to: harassment; destruction of, or damage to equipment, software, or data belonging to others; unauthorized copying of copyrighted materials; and use of academic software for private business unrelated to University activities.
3. Authorized Users: Currently enrolled students, and currently active faculty and staff. The equipment must be in possession of the Borrower at all times.
4. Fraudulent Use: If equipment is obtained from a kiosk by fraud or misrepresentation, all use of laptop is without the permission of Temple University.
5. Use Restrictions: Borrower agrees not to engage in any activity that may be harmful to the system or to any information stored therein, such as creating or propagating viruses, disrupting services, damaging files, or making unauthorized or non-approved changes to BIOS/UEFI or hardware.
6. Equipment Loss or Damage: Borrower shall return equipment to a kiosk in the same condition received, except for ordinary wear. In the event of repairable damage, Borrower agrees to pay the repair deductible, or full repair costs on the equipment, whichever is less. In the event of equipment and/or associated peripheral/accessory loss or damaged beyond repair, Borrower agrees to pay up to the full replacement value of $1,400 for the loaner Dell Latitude 5440 and $150 for chargers and appropriate replacement rate for any other items. The Borrower authorizes the Library to place a hold on the Borrower’s record which will prevent the issuance of the Borrower’s transcripts and diploma until charges are paid. Failure to pay associated charges will be considered theft and a case will be filed with the University Police.
7. Incidents and Investigations: In the event of vandalism, theft, accident, claim, or lawsuit involving use of equipment, Borrower will promptly complete incident reports and deliver a copy of all related documents to IT Services. Borrower agrees to cooperate fully with an IT Services or other official entity’s investigation of said events.
8. Repairs and Alterations: Borrower will not permit any repair to the equipment, or the replacement of any part of the equipment. Borrower will not tamper with or alter equipment. Borrower will pay for all restoration costs due to unauthorized repairs or alterations.
9. Equipment Return: Borrower is responsible for returning the equipment to a kiosk and inserting it into an open bay completely until it locks in the kiosk, and the kiosk acknowledges the return on screen. Laptops are due 4 hours after the loan begins, or when the building closes, whichever occurs first. Battery chargers are due 5 hours after the loan begins, or when the building closes, whichever occurs first. Equipment can be returned to any kiosk in the system that accepts the equipment. Laptop Share kiosks are in Charles Library, College of Engineering, Howard Gittis Student Center, Pearson Hall, Ritter Hall, the TECH Center, Tuttleman Hall, Ambler Learning Center, and TUCC. Battery Share kiosks are in Charles Library, Pearson Hall, Ritter Hall, the TECH Center, Tuttleman Hall, Ambler Learning Center, and TUCC.
10. Failure to Return Equipment: A $10 late fee/hour per device will be charged for equipment returned to a kiosk after the device is due, up to the replacement cost of the device listed in Item 6.
11. Payment: Borrower is responsible for all charges related to late fees, payable at the One Stop Assistance Desk in Charles Library. Borrower will also pay all costs of collection, including attorney fees and interest at the highest rate permitted by law on any past due amounts.
12. Damages: Borrower waives all claims against the Temple University, IT Services, and Temple Libraries for any incidental, special, or consequential damages in connection with the furnishing, performance, or use of the equipment. This includes damage to Borrower’s personal equipment, devices, or peripheral hardware and any personal data loss that may occur as a result.
13. Personal Data: Borrower is responsible for backing up any personal data before returning the rented equipment. Temple University is not responsible for any personal or confidential data left on the devices upon return. Borrower should remove all personal data before return. All devices will be wiped upon restart or shutdown of the laptops.
14. Failure to Comply: Failure to comply with all terms and conditions of this agreement will result in the loss of future borrowing privileges.

To report an issue or obtain help with using the kiosk or laptop, please visit:

• Charles Library One Stop Assistance Desk
• TECH Center Consultant Desk

Technology Support Center
You can also contact the Technology Support Center:
Phone: 215-204-8000
Web: tuhelp.temple.edu
Email: help@temple.edu

• Battery Share