Remote Access Website

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Overview

Temple's remote.temple.edu website enables you to:

Access your office computer from off campus
Access VPN
A Virtual Private Network (VPN) connection establishes a "secure tunnel" to Temple's network from external locations. Authorized Temple University employees and vendors can establish a VPN connection to Temple's network. If you are not authorized to use this resource, you will not see the VPN option.

Set Up Multi-Factor Authentication

If you have not already signed up for the university’s Multi-Factor Authentication process you will need to do so to access the remote access website. If you plan to access this website from off campus, make sure to register your cell phone or a landline phone at that location for Multi-Factor Authentication.

Prepare Your Office Computer for Access from Off Campus

If you plan to access your office computer from off-campus, you will need to prepare it to accept remote connections.

Follow the one-time setup instructions below to get your computer ready.

Note: Your office computer must be connected to the Internet to accept remote connections.

Obtain the IP Address of Your Computer

Not in your office?

You will need your office computer IP address to connect to it. Use this self-service link to see the IP addresses of the computers you have used recently.

On campus?
You will need to know the IP address of your office computer when you are ready to connect to it. To obtain the IP address, go to http://myinfo.temple.edu and make note of the number next to IP Address.

Enable Remote Connections (Windows)

In the search box next to the button, type remote settings . Then click Allow remote access to your computer . The System Properties window will appear with the Remote tab selected.
Under Remote Desktop , make sure the following items are selected: Allow remote connections to this computer and Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended).
Click OK.

Note: If you are unable to enable these options, please contact the Technology Support Center at tuhelp.temple.edu or by calling 215-204-8000.

Disable Sleep Mode (Mac)

1. Click the Apple menu on the upper left portion of the screen. Then select System Preferences and then Energy Saver.

2. Perform the following:

a) Drag the Computer sleep slider to Never.
b) When warned that your computer may use more energy with these settings, click OK.
c) Uncheck the box, next to Put hards disks to sleep when possible.
d) Close the Energy Saver window.

Purchase and Install NuoRDS (Mac)

After determining your IP address and disabling sleep mode, perform the steps below to purchase and install NuoRDS on your office Mac:

Purchase and Install NuoRDS (Mac Only)

Purchase and Install NuoRDS

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Access VPN

VPN accounts are limited to selected individuals who need to access resources that are not available in TUapps or from their computer. To request a VPN account, contact the Technology Support Center through the TUhelp website and include the name of the resource you need to access.

Windows