Departmental Account - How to Access

A departmental email account (or shared mailbox) allows a group of people to monitor and send email from a single email address. Messages sent from a departmental account appear to come from the departmental email address rather than from an individual’s primary email address (e.g., info@temple.edu vs. john.doe@temple.edu).

Account owners use the Outlook Departmental Account Management form to grant or revoke access to their departmental accounts.

Once you've been granted access, follow the steps below to access the departmental account:

1. Log into TUmail with your personal AccessNet credentials (not the departmental account credentials)
2. Click on your name/icon in the top-right corner
3. Choose “Open another mailbox”
4. Enter the username of the departmental account in the box and click “Open”
5. The departmental account email will open in a new browser window

Visit the sites below for more information: 
Departmental Email Account Usage
Outlook 365 - Getting Started

If you need any further assistance, please submit a TUhelp ticket.