Departmental Account - Set up Outlook Mobile or Desktop App

How do I add a departmental account to the Outlook desktop and Outlook mobile app?

• Desktop App
• Mobile App

Desktop App

The Initial Step is different for Mac OS and Windows OS

Windows	MacOS
In Outlook, click on File tab Next, Click Add Account.	In Outlook, and Click Tools at the top of the menu bar, and select Accounts   A new Accounts window will appear, Click on the + icon at the bottom left hand corner of the Accounts window, select New Account

The following steps are the same both Mac and Windows Desktops

3. A new ADD ACCOUNT window will appear, enter the departmental email address in the box under Email Address and click Connect
   
    
4. Outlook will search for the mailbox and a Temple Credentials login site may appear. If it does, Enter your Accessnet@temple.edu and password and click Sign In
   
    
5. Once the account has been added you can click Add Another Account or Done.
   

Mobile App

1. In the Outlook Mobile app. Tap the Profile icon, located on the top left corner of your screen
   
    
2. Next, tap the add mail account icon
   
    
3. then select Add a shared mailbox account on the bottom
   
   
    
4. Enter your Departmental account in the field and tap continue at the bottom of the screen
   
    
5. If you have the necessary permission, your account will be added, and you will see Account successfully added message on your screen, to exit, tap done.
   

See the Departmental Account Usage site for more details.

Feel free to contact the Technical Support Center if you need any further assistance.