Support for University Site Licensed Software

Distribution, installation and troubleshooting of university site licensed software.

• Install and troubleshoot University site licensed software on computers and mobile devices owned by EISM-supported departments.
• Verify University site licensed software is updated and compliant with University policy as needed.
• Support is limited to University site-licensed software: https://tuportal6.temple.edu/group/its/software-site-licensing
• Support only includes installation and troubleshooting issues related to software functionality.
• Support does not include end user training, or troubleshooting issues related to individual files.