Super User (SU) Account

What is this Service? 

An account with elevated privileges used specifically for the management of systems and applications.

Scope

  • Provision and manage Super User (SU) accounts.
  • Provide access to servers, workstations, groups, user accounts, and Organizational Units (OUs) based on their role.
  • Ensure the availability and accessibility of the offering.
  • Implement security measures such as password resets with a greater frequency than standard accounts.
  • Provide support for authentication and access privileges service requests related incidents.
  • Does not guarantee immediate remediation of authentication and access permissions issues.