Listserv

LISTSERV is Temple University’s centrally supported email‑list platform. It lets you reach a defined audience with a single email address and supports two list types:

• Discussion lists – two‑way forums where members can post and reply.
• Announcement lists – one‑way lists for official notices, newsletters, or event reminders.

ITS provisions the lists, maintains the infrastructure, and manages the annual license with the vendor (L‑Soft).

• Faculty and staff – may request Discussion or Announcement lists.
• Sponsored affiliates – eligible with a faculty or staff sponsor.
• Student organizations – must designate a faculty or staff member as a list owner.

Press 'Request Listserv' on the right hand side on this page. Allow 1-2 business days for provisioning. Owners will receive a confirmation when complete. Manage membership and settings at listserv.temple.edu. Knowledge‑base articles cover common tasks such as adding subscribers, enabling moderation, and sending messages. For assistance, contact the Technology Support Center.

• There is no charge to University departments or organizations. The license and server infrastructure are centrally funded by ITS.
• Support for Listserv Maestro (marketing/analytics platform) is not included.
• ITS does not author, moderate, or approve list content; owners are responsible for policy compliance (e.g., FERPA, CAN‑SPAM).
• Deliverability issues caused by external recipient mail systems may be outside ITS control.
• Large membership imports and advanced automation may extend turnaround times.