A shared computer is one in which multiple people can access. Examples include a computer in a classroom, conference room or lab environment, or a computer connected to specialized equipment. ITS has special security protections in place governing the use of these computers to protect the privacy of users.
Starting in Fall 2022, ITS began phasing out the use of administrator accounts on shared computers in an effort to addresss privacy and security concerns. The initiative started at the Main and HSC campuses .
To comply with Temple University's Cyber Security Insurance policy requirements, Information Technology Services provides standard user accounts on shared computers. Users can log in to the computer using their AccessNet username and password, but cannot install software or perform other advanced tasks.
Why do we only provide standard user accounts on shared computers?
In contrast to a standard user account, an administrator account enables expanded access to a computer. Along with these privileges, however, is the risk that a malevolent actor can access the data of other accounts on the same computer. This can especially become an issue if an administrator account becomes compromised, due to phishing or other security threats. To safeguard data, ITS is following standard best practice to avoid the use of administrator accounts on shared computers.
Requesting Software Installation or Adminstrative Privileges
If you require that software be installed or you want to request temporary administrative privileges on a shared computer, please submit an ITS Managed Shared Computer support request .