Microsoft Teams - Getting Started

Overview

Microsoft Teams allows you to create a collaborative workspace where all the members of your work group can communicate and share files in one central location. Teams is part of the Microsoft 365 subscription service, which is available for Temple students, faculty and staff.

Access Teams

 

To access Microsoft Teams:

  1. Go to portal.office.com and log in with your AccessNet and password. Note that the first time you log in, you may have to first enter your AccessNet username@temple.edu email address and then select work or school account.
  2. On the portal page, in the panel on the left, click Teams .
  3. When prompted to download the Teams desktop app, you can either download and install the app, or select Use the web app instead.

Learn How to Use Teams

Download the Teams App

In addition to using Teams on the web, you can download the app to your computer or mobile device:

Download the Desktop or Mobile App

Governance

 


Third-Party Apps
Microsoft Teams has an AppSource site that contans many third-party apps that work with it. Temple has already licensed some of these apps, which have been integrated into our Microsoft Teams environment.

​​Faculty/Staff Members - To request access to a third-party app not currently enabled, please use the Purchasing Pre-Approval form . This will enable us to determine:

  • if the app meets our accessibility and security standards, and
  • if Temple already licenses for that app or a similar app.

Retention Policy
Starting on March 12, 2025, ITS will delete from Teams all recordings older than:

  • ​​​​​​ 120 days (faculty/staff)
  • 30 days (students)

Once a recording is deleted from Teams, it will be kept in the OneDrive Recycle Bin for 30 days.

FAQs

Can I add someone from outside of Temple University to my team?

 

Yes. To learn how, see Add guests to a team in Teams .

 

I'm using a Mac and I'm unable to share my screen on Teams. How can I fix it?

 

 

If you're using a Mac, you'll need to grant permission to Teams to record your computer's screen before you can share.

1. The first time you try to share your screen, you'll be prompted to grant permission. From the prompt, select Open System Preferences .
If you miss the prompt, go to the Apple Menu, click System Preferences , then click Security & Privacy.

2. Locate Screen Recording on the left navigation. A list of apps will appear that you can allow to record the contents of your screen. Click the checkbox next to Microsoft Teams.


If you are unable to select Teams, you may need to click the lock icon in the bottom left corner of the menu and enter your password.

3. Return to your meeting and try sharing your screen again.

Please note, if you're using Teams on the web, you will need to also grant screen recording permission to your browser.

 

Need Help?

Please contact the Technology Support Center at tuhelp.temple.edu (click Chat or Request Help) or call 215-204-8000 .

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