Procedure for Granting Systems Access and Guest Cards to Guests

Effective Date: May 1, 2011
Last Review Date: July 22, 2021
Issuing Authority: Office of Information Technology Services

This document sets forth guidelines and procedures for the granting of access to systems and provision of guest cards to individuals not affiliated with Temple University.

• Eligible Sponsors will use the Guest Access Request System to request and to have Guest access approved. The Guest Access Request System is available through TUportal.
• The Sponsor will be responsible for the Guest’s actions in connection with any Technology Resources access or Guest Card provided.
• If at any time during the period of the Guest’s access to University facilities and services the Guest’s Sponsor is no longer affiliated with the university, and the Guest still requires access, original Sponsor’s supervisor will become the Guest’s Sponsor.
• Requests for Guest access must be approved by a university employee with the appropriate level of authority for this system/process.
• Guest access by default will be active for one (1) day. A Sponsor can request a maximum period of up to one (1) year, renewable at the end of the term.
• For building access, guests will be required to have a photo taken and a Guest Card will be issued by the Card Office.
• Building access and other services require the Eligible Sponsors to use the Building Access Request and Alarm Code link available via TUportal.

The following information is required and maintained for each Guest:

• Sponsor’s TUid and Email
• Guest’s TUid (if previously or newly issued), date of birth, first name, last name, and contact information
• Expiration date of access

By default, the Guest Access Request System provides the following limited access to Temple University facilities, services and systems:

• AccessNet Account
• TUportal
• Canvas
• Wireless Access

Once the guest request has been approved and processed, the sponsor can request the following:

• TUmail - Contact the Help Desk .
• Guest Card - Contact the OWLcard Office .
• VPN Access - Contact the Help Desk .
• ITS Computer Lab Access - Contact the Help Desk .
• Building Access - See the Building Access Request form .
• Diamond Dollars - Contact the Diamond Dollars Office .
• IBC/Gym Access - Contact the Campus Recreation Office .

Temple University faculty (voluntary, visiting and Rome campus): Access Manager can request and approve Guest access to Temple University systems and request a Guest Card.

• Members participating eduroam institutions: Wireless access via eduroam is available at participating institutions, such as universities, research centers, and libraries in over 50 countries throughout the world, including US institutions. As a Temple student or employee, when you visit a participating eduroam institution, you can use your AccessNet username@temple.edu and password to log on to the campus wireless network listed as eduroam. Likewise, visitors from member institutions can access Temple's wireless network by signing in through eduroam with their university account, such as jsmith@princeton.edu and password.
• Other guests: Guest wireless self-service (TUguestwireless) is available to anyone visiting Temple University or the Temple University Health System, including hospital patients. A cell phone is required to complete the registration process. To register, visitors initially connect to the TUguestwireless network. A password will then be sent via a text message to their cellphone. Visitors can then log in to the TUsecurewireless network, using their 10-digit number as the username and the password that was sent to them. Access remains available for 24-hours from the time they register. If additional time is needed, they can re-register for another 24-hour block of wireless access.

• Guests - individuals who are not current Temple University faculty, staff, or students. Guests include, but are not limited to, employees of Temple University Health System, visiting faculty, visiting scholars, contractors, vendors, volunteers, volunteer faculty who are not considered "faculty of record," temporary agency employees, and summer program participants.
• OWLCard - the official Temple University Photo ID with a magnetic swipe/proximity sensor or eCard reserved for faculty, staff, and students.
• Guest Card - the Temple University Photo ID with a magnetic swipe/proximity sensor reserved for guests.
• Account Holders – university faculty, staff, administration, students, non-Temple businesses who have a contractual relationship with the university, authorized individuals as outlined in Information Technology Services Guest Access policy, and other authorized individuals as approved by Chief Information Security Officer and Vice President of Information Technology Services. An individual who has been assigned credentials to access one or more technology resources.
• Technology Resources – any one or more of the following in which the university has an ownership, lease, license, proprietary, managerial, administrative, maintenance or other legal or equitable interest: computers, devices, electronic communications systems, university network, data storage media, systems, terminals, printers, software, files, documentation, accounts, and any other hardware, software, information, or other technology attached or connected to, installed in, or otherwise used in connection or associated with any of the foregoing. The use of a device or other equipment that is not technology resources (e.g., a personally owned computer) in conjunction with technology resources (e.g., the university network) shall constitute the use of technology resources and shall be governed by the Technology and Software Usage policy (policy 04.71.11)
• Sponsors or Co-Sponsor - Temple University faculty, staff, or students who are eligible to initiate the request for guest access to Systems or a Guest Card.) A "TUid" is the official Temple University identification number.
• Access Manager refers to individuals assigned to initiate the request for guest access to Systems or a Guest Card for Temple University faculty (voluntary, visiting and Rome campus.)
• University facilities and services - buildings and services requiring swipe access including, but not limited to, Diamond Dollars, parking, and campus recreation.