Departmental Account - Set up Outlook Mobile or Desktop App

Question

How do I add a departmental account to the Outlook desktop and Outlook mobile app?

Answer

Desktop App

The Initial Step is different for Mac OS and Windows OS

Windows MacOS
  1. In Outlook, click on File tab
  2. Next, Click Add Account. 
990377e4-91bc-43b6-926c-a5c5b2e4e602_1652804915441.png

 

  1. In Outlook, and Click Tools at the top of the menu bar, and select Accounts
    image_1652802034052.png
     

  2. A new Accounts window will appear, Click on the + icon at the bottom left hand corner of the Accounts window,


    select New Account
    2022_05_17_15_41_193_1652802079406.png

 

The following steps are the same both Mac and Windows Desktops

  1. A new ADD ACCOUNT window will appear, enter the departmental email address in the box under Email Address and click Connect
    image_1652802143756.png
     
  2. Outlook will search for the mailbox and a Temple Credentials login site may appear. If it does, Enter your Accessnet@temple.edu and password and click Sign In
    2022_05_17_15_43_467_1652802226325.png
     
  3. Once the account has been added you can click Add Another Account or Done.
    2022_05_17_15_50_189_1652802618341.png

 

 

 

Mobile App

  1. In the Outlook Mobile app. Tap the Profile icon, located on the top left corner of your screen
    2022_05_17_16_01_5211_1652803313025.png
     
  2. Next, tap the add mail account icon
    image_1653579442063.png
     
  3. then select Add a shared mailbox account on the bottom
    image_1653579483654.png

     
  4. Enter your Departmental account in the field and tap continue at the bottom of the screen
    image_1653579563104.png
     
  5. If you have the necessary permission, your account will be added, and you will see Account successfully added message on your screen, to exit, tap done.
    image_1653579686221.png

 

 

 

 

Technician Notes

See the Departmental Account Usage site for more details.

Feel free to contact the Technical Support Center if you need any further assistance.

Print Article