Canvas

Canvas Support:
Email: support@instructure.com
Hours: 24/7
Faculty Hotline: 1-833-330-8387
Faculty Live Chat: Live Chat
Student Hotline: 1-844-683-6439
Student Live Chat : Live Chat

Canvas is an online managed-hosted learning management system that can be used to complement both face-to-face and online instruction. The Center for the Advancement of Teaching’s Instructional Technology consultants are available to help you plan and design your Canvas course, add course materials, and work with the management and collaborative tools that Canvas offers. Canvas can be used to:

• provide students online access to a course syllabus, information about a course, course notes, recorded lectures, and other course materials
• assess and track students’ progress with online tests and rubrics, the gradebook and other tools
• collect, manage and evaluate assignments with Turnitin (plagiarism detection)

Students, faculty and staff can log into Canvas using their assigned AccessNet Username and Password at:

• TUportal or
• canvas.temple.edu

• Canvas Support :
  Phone: (844) 683-6439
  Live Chat: https://cases.canvaslms.com/apex/liveagentchat​
  Email: support@instructure.com
  ​Hours: 24/7
   
• Faculty
  To report a problem or to schedule a one-on-one consultation, please contact the Center for the Advancement of Teaching's Instructional Technology Consultants at 215-204-8761. You can also visit the Center for the Advancement of Teaching's Programs & Events page to view and register for a Canvas workshop.
   
• Students
  For assistance regarding system your particular Canvas courses, call the Technology Support Center at 215-204-8000 or request help using the TUhelp website .
• Canvas Video Hub - Online Webianrs

For Students

• Canvas Quick Reference Guide for Students (web)
• How Students Can Check Grades in Canvas (video)
• How to Submit an Assignment (video)

• How do I make my course available to students?
  In the upper right hand corner of your course, click the “unpublished” button and it will become “published” and available to students.
   
• Can I add multiple course reference numbers (CRNs) to my Canvas course?
  Course owners may combine multiple CRN's into one course shell via the Course Tools tab in Canvas.
   
• How do I create a Non-Banner Issued Canvas Course?
  Canvas users may submit a request to have a non-Banner issued course shell created via the Course Tools tab in Canvas.
   
• Will instructors be able to delete their courses? And will instructors receive a notification for the deleted courses?
  No, all courses will remain until their retention period. Courses can only be deleted upon request.
   
• The professional schools have different semester start dates; will their courses be created for them based on that schedule?
  Yes
  ​​​​​​​
• What specifically do I need to do to individually create a course? How long will it take?
  Users can go to the “Course Tools” tab and select the “Request a Shell” tab. Next, you’ll choose the type of course you’d like to create, give it a name and press submit. The shell will be created within minutes. Administrative shells should be used for organizations.