Department Email - Request and Manage

What is this Service? 

A departmental email account (or shared mailbox) allows a group of people to monitor and send email from a single email address. Messages sent from a departmental account appear to come from the departmental email address rather than from an individual’s primary email address (e.g., info@temple.edu vs.john.doe@temple.edu).

Who is Eligible to use it?

Faculty, Staff, Administration, Student Workers & Authorized Guests

How do I Request it?

You can request a Departmental Account in TUportal by pressing 'Departmental Account Management' under TUapplications.

Cost and Limitations

  • Does not include support for third-party email clients.
  • Does not guarantee uninterrupted service during unforeseen outages.
  • Does not include creation of custom email filters or rules.
  • Does not support hardware-related issues.