Departmental Email Account

A departmental email account (or shared mailbox) allows a group of people to monitor and send email from a single email address. Messages sent from a departmental account appear to come from the departmental email address rather than from an individual’s primary email address (e.g., info@temple.edu vs.john.doe@temple.edu).

Faculty, Staff, Administration, Student Workers & Authorized Guests

To create and manage a departmental email account list:

1. Log in to TUportal.
2. Click the red TUapplications tab.
3. Under All TUapplications, click Departmental Account Management.
4. Click Create New.
5. Select the Departmental Mailbox/Calendar option and follow the prompts.

• Does not include support for third-party email clients.
• Does not guarantee uninterrupted service during unforeseen outages.
• Does not include creation of custom email filters or rules.