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Services (8)

AccessNet Account

A single username + password that unlocks access to key university systems—such as TUportal, TUmail, Microsoft 365, Adobe Creative Suite, library databases, and Canvas—based on your Temple role.

Department Email - Request and Manage

Allows a group of people to monitor and send email from a single email address.

Email Announcement Development and Delivery

Creating and sending IT-related email announcements.

Enterprise Service Management

Designated staff from ITS and participating departments can be granted support staff access to manage, route, and resolve submitted tickets. You can use this service to request to add or remove support staff from a TDX group.

Genesys Call Center

A cloud-based contact center platform that enables departments to manage customer interactions across multiple channels. You can use this service to request adding and removing users from queues in Genesys.

Listserv

Temple University’s centrally supported email‑list platform.

Media Studio Training

The multimedia studio (Room 215-J in the TECH Center) is equipped for video shoots, audio recording, still photography sessions and video-conference interviews.

University Owned Computer/Workstation

Desk side support for university-owned equipment located in Temple University offices.