HP Managed Print Services

What is this Product? 

HP Managed Print Services (HP-MPS) is Temple University’s centralized printing solution, managed in partnership with Hewlett Packard. It provides secure, efficient access to multi-function printers (MFPs) for printing, scanning, faxing, and emailing, along with automated toner ordering, device maintenance, and a usage dashboard.

Who is Eligible to use it?

Temple faculty, staff, and administrators with access to HP-managed MFPs

How do I use it?

  •  Submit support or relocation requests via TUhelp
  •  Toner is ordered automatically by the system

Cost and Limitations

  • Cost covered by departmental/university budgets
  • No direct user charges
  • Only HP-managed printers are supported
  • No support for third-party or personal devices
  • Toner recycling applies to HP-managed devices only
  • SLAs apply only to university-owned, HP-managed printers