City Wage Tax Refund Request

This offering is a web application which provides eligible employees to request a refund for the city wage tax withheld from their pay during the calendar year.  This application is located under TUportal/Staff Tools/Pay and Tax Info Channel.

• Ensure the availability and accessibility of the offering.
• Provide support for service requests related incidents.
• Provide automated approval process.
• Provide audit trail.
• Provide confirmation emails to the employee.
• Provide HR Payroll with an administrative panel to:
• Approve or Deny employee application.
• Review the employee application, verify the eligibility, and refund amount.
• Verify the refund amount and modify it if needed.
• Manage integration with Banner
• Appworx process H_PWPAY_EEDED_LOAD_PROCESS updates refund amount in Banner each night