Administrative and Business

Services that support key university operations like finance, HR, procurement, student systems, and process automation.

Categories (9)

Business Process Improvement

Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.

Data, Reporting and Analytics

Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.

Financial and Procurement Systems

Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.

Alumni and Advancement

Alumni portals and offerings that support university and college advancement and development.

Student Information Systems

Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.

Faculty Information Systems

Administration and maintenance of faculty administration, review, and promotion and tenure systems.

Human Resource Systems

Administration and management of core human resource systems, including recruiting, position management, performance review, workforce development, and time and attendance. Might also include payroll and benefits administration systems. Faculty Affairs, Budget offices.

Facilities Management Systems

Support of room and facility systems, including event management (room management, hotel, concierge, seating, conference registration, etc.), mapping, building security, safety and risk management, dining systems, point of sale,transportation, laundry, and parking systems.