BitLocker Encryption

ITS uses Microsoft Bitlocker Drive Encryption to secure Windows computers throughout the university. BitLocker secures your computer, so that only someone with the right encryption key can access its data. Our vision is for every university-owned Windows computer to be encrypted and protected with Microsoft BitLocker.

Note: If you access an encrypted file share (N: drive), you will still use Symantec Encryption Desktop to access your files.

Will I notice any changes on my computer?
If you never used a whole disk encrypted computer before, Microsoft BitLocker will be seamless and will run behind the scenes.

I am being prompted to enter a BitLocker recovery key when trying to log in to my computer. What should I do?



You may encounter this situation due to an unexpected configuration change to your system firmware (BIOS) or operating system. To obtain your Microsoft BitLocker recovery key, please contact the Technology Support Center as decribed later on this page.

Will this change affect my Mac?
No. This initiative is for university-owned Windows computers only.

Will there be an additional cost?
No. The cost for Microsoft BitLocker is included as part of the university site license from Microsoft.

• BitLocker Technical FAQs (PDF)
• BitLocker Recovery Key Guide (PDF)

Please contact the Technology Support Center at tuhelp.temple.edu (click Chat or Request Help) or call 215-204-8000 .