Change Management Application

The Change Management Application (changemanagement.temple.edu) helps Temple University minimize disruptions to IT systems by tracking, reviewing, and approving proposed changes. It includes features like a change submission form, a review and voting workflow, a change calendar, and a Production Outage Reporting (POR) module for documenting unplanned outages.

Temple ITS and non-ITS staff who are responsible for implementing changes to university IT systems are eligible to use this application.

Users can log in with their Temple credentials at changemanagement.temple.edu to submit or review changes and outages. To request access or report issues, submit a TUhelp ticket.

• There is no cost to use the application.
• The system does not enforce compliance or prevent changes made outside of it.
• Unplanned outages caused by external factors (e.g., PECO power failures) may still occur.
• Changes made outside the tool are only documented if a Production Outage Report is submitted.
• The tool relies on accurate data from the GLPI asset management system.
• Permissions are not automatically updated when employees leave and must be manually managed.