Power Automate is a self-service, low-code process automation tool available within the Microsoft 365 environment. It allows university faculty and staff to streamline and automate repetitive tasks using three types of flows:
- Cloud flows – automate tasks across cloud services like Outlook, Teams, and SharePoint.
- Desktop flows – enable robotic process automation (RPA) for local, repetitive desktop tasks.
- Business process flows – guide users through defined stages of work to ensure consistency and compliance.
This service includes the provisioning and management of Power Automate environments, role-based access configuration, compliance enforcement, and user education.