Knowledge Base

Categories (8)

Accounts and Access

Articles related to account set up and use, passwords and access to systems.
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Communication and Collaboration

Articles related to Email, Calendar, Telephone and Web Conferencing.
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Computer, Device, Software and Printing Support

Articles related to Computer, Device and Printing Support.
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Security

Articles related to information security.
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Wi-Fi, Network and Infrastructure

Articles related to connections to the network (wireless and wired).
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Teaching and Learning

Articles related to teaching and learning, including learning management systems, assessments, learning analytics, and lecture capture.
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ITS Professional Services

People-focused articles that document IT management, including digital accessibility, IT communications, service delivery, training, and community engagement.
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Policy and Guidelines

Articles related to ITS and university policies and/or guidelines.
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