AVA - Troubleshooting

Body

Issue  Resolution 
Unable to sign in  Verify credentials or click Request Help on the upper right portion of this page.
Cannot register a list  Confirm that your list contains valid TUIDs or Accessnet usernames. 
User not listed  Ensure that your user list is complete,. Then re-upload it to AVA.
Do not understand a role associated with a person  Click Request Help on the upper right portion of this page.

Details

Details

Article ID: 20687
Created
Mon 8/24/26 4:07 PM
Modified
Fri 9/4/26 9:36 AM