ITS Professional Services

People-focused services that support IT management, including digital accessibility, IT communications, service delivery, training, and community engagement.

Categories (6)

IT Communication and Documentation

Development and delivery of IT communications related to delivery of IT services. Includes communications related to system changes, service offerings, maintenance of support documentation.
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Community & Engagement

Initiatives and programs that promote digital equity and workforce development in the community surrounding Temple University
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IT Service Delivery and Support

Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes service desks, call
centers, and online support delivery. Might include concierge support or special event service delivery.
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Digital Accessibility

Assessing or enabling accessibility of academic software, enterprise applications, or electronic/digital resources. Might include accessibility reviews, defining standards, analysis, or end-user training/awareness.
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IT Strategy, Governance, and Enterprise Architecture

Enterprise-level strategy and planning.
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Portfolio & Project Management

Project portfolio management and related project management services.
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